You know that every project is possible with the right planning and logistics and you love the idea of taking someone else's' vision and bringing it to life

You’re always thinking 5 steps ahead of everyone else, you foresee future struggles or hurdles that need to be overcome and you set yourself + team up to avoid future issues 

You take ownership + charge of all tasks and responsibilities given to you and do your best to use resources + search for the best possible solutions 

You LOVE having a ton of autonomy + opportunities to bring your ideas to the table and see them come to life

You have a super power for maintaining numerous task lists (for multiple people and projects) organized in your brain 

You’re typically the person who organizes plans and keeps people accountable in your personal and professional life (you’re the magical unicorn of the bunch) 

Strategic planning, systems, processes, tech and automation are topics that get you super pumped up

You love being in roles where you can coach, teach and guide 
 

You secretly enjoy creating content that is attractive, fun and easy to consume

You enjoy working in an environment where work + tasks are changing and you get to perform new and exciting things 

You’re someone who loves the entrepreneurial world, but doesn’t want to be an entrepreneur yourself 

You consider yourself a go-getter, and always shoot for the stars in everything you do

You’re passionate & supportive and feel like you naturally take on a role of caring for people 

Building a tight-knit online community that feels like family, makes you feel warm & fuzzy inside 

You’re always coming up with epic ideas and have been waiting to work for a company who lets you bring those ideas to fruition

You’re empathetic, and love dealing with any customer misunderstandings and bringing it to a positive, feel-good solution

You’re a conversation starter and love making people feel heard & supported 

You’re already familiar with the Workflow Queen brand and LOVE what we’re all about

*click on the link to see what we're all about

You love creating content to support others & strengthening the voice of a brand that excites you

Imagine what it’d be like coming to work every day (virtually 😱) where you’re respected, you have the opportunity to grow and learn new things. You’re surrounded by a team of badasses who are supportive, encouraging, cheering you on and pushing you to be the best version of yourself!   

Imagine how you’d feel when you’re celebrated for all your kickass hardwork and all your coworkers appreciate your magical unicorn ways of doing things. You’re rewarded for taking initiative on new projects + you can openly communicate and help streamline the way we do things. 

Yup, we’re practically a group of magical unicorns who love adding flair + personality to our kickass team (aka YOU)! 🦄

We’re a fast growing company and were looking for a needle in the haystack (*hint hint, this could be you) to join our team and help us relentlessly drive our mission to completion. You’ll never be bored, you’ll always have fun + so many opportunities to grow into newer and evolving roles. ​

⚡️ The hours start around 15 - 25 hours per week BUT as you grow, this can become a full time position with our company… so we’re looking for a right hand person who’s “in it to win it” (hours WILL increase during launches + promos)

⚡️ If you’re looking to work with us and work on your side hustle with your 5 other clients, then this is no longer the most “magical” part time job ever 😭

⚡️ We are looking for someone who can join our team of kickass individuals with these part-time hours, but feel like this is their full-time home, and this is NOT a fit for you if you’re trying to build your own business

⚡️ We require all hands-on-deck and more hours during launches + promos to support the influx of work required (while we support taking vacations, during launches + promos we do not allow for RTOs to ensure launches run smoothly)

1. WE WORK REMOTELY (AKA VIRTUALLY)...

Which means you won’t have to walk up a flight of stairs, sit in traffic or have to put on a fancy suit and tie. You can come to work in your pajamas, wear a costume or even gym clothes. 

2. THE HOURS ARE SUPER FLEXIBLE... 

We will work with your schedule to get a routine that works for you. Prefer to start mid-morning and work till mid-afternoon… no biggie! Our only requirement is that you show up for weekly team meetings, check-in + check-out each day and be within 3+/- hours of Eastern Time zone. Some of our work requires you to be on Zoom or on a call at a specific time, but don’t worry we always give you a heads up!

3. THE WORK IS FUN, FRESH AND FULL OF SPARKLES... 

You will be working directly for our founder, and helping her with a mix of initiatives, projects and more. She loves ideas and is looking for her right-hand person to support her + her community. In her dream world, she brings an idea to the table and you use your magical powers to make it happen (without her having to micromanage the whole thing)

4. YOU'LL EXPERIENCE THINGS, DO THINGS, AND MAKE DECISIONS ON THINGS... 

that no typical company would ever allow you to do. You will be able to dictate the work that you do and help guide the direction of the strategy of the business for yourself and the team. (*pssst… you’ll even get to boss around the boss)

5. YOU WON'T BE MICROMANAGED AND WE LOVE WHEN YOU TAKE INITIATIVE... 

We know what it’s like to be micromanaged and that’s the LAST thing we want to do to you. Our team is an open book and we love hearing how you feel, how we can support you and if things need to be shifted off your plate (not that we think you can’t handle “all the things”) and we LOVE when team members take initiative!

6. OPPORTUNITIES TO TAKE LEAD ON NEW PROJECTS... 

Have a cool project or program you think can benefit our community, want to hop on live calls and coach? We fully support brilliant ideas and encourage our team to come up with fresh ideas to support our big picture + if you take charge of these ideas, you get to boss us around!

7. YOU DON'T HAVE TO HAVE THE HEADACHE OF RUNNING YOUR OWN BUSINESS... 

Maybe you’ve been around that block, and it wasn’t for you. Now you can have all the benefits of supporting people to create their dream businesses that provide freedom, without all the headaches + expense of actually building your own empire. It’s like the best of both worlds! You don’t want the pressures of marketing + growing your own business (way too hard), but you do enjoy being the right hand person to someone else who’s doing it.

• Manage Alyssa’s priorities, calls, and calendar daily 

• Identify areas of improvement + work closely with the team on executing these ideas 

• Be responsible for managing duties that have to do with SOPs, finances, systems and more

• Research + send gifts to students and team members when certain milestones are met 

• Use a project management software (Asana) to keep projects + initiatives moving forward and on time 

• Tracking metrics (how are our funnels working? Any leaks? What is Google Analytics saying?) + making data-driven recommendations + decisions on how to move the business forward 

• Write + create content to help support and encourage students through our programs (must have basic design skills with Canva) 

• Strategically think about the bigger picture + create posts that fit in for our seasons. You will need to be a decent writer + communicator (you don’t need to be an expert copywriter, but I make enough of my own typos, so I expect decent writing and meticulous editing from you) 

• Organize + stay on top of our Google Drive

• Rewrite + record SOPs as they come up or when they change (you will be responsible for them being up-to-date) 

• Research and record numbers + metrics in Google Sheets 

• Manage all sales funnels, sales pages, tags and forms in Kartra 

• Mange the support@workflowqueen.com inbox on the daily and insure that any pressing matters are sent to Alyssa 

• Attend weekly Zoom meetings for our programs and occasionally take over the calls to relieve Alyssa 

• Live launch support (includes time stamping, setting up recap pages, creating + scheduling graphics, sending emails, downloading recorded sessions + supporting team) 

• Schedule weekly YouTube videos, blog posts, IG story assets, podcast and weekly email newsletters + maintain and record metrics to ensure they are performing well

• Schedule podcast interviewees for our podcast and ensure that all necessary details are received from interviewees and the calendar is maintained for batching 

• Input + maintain our company’s books in QuickBooks Online to ensure we are within our budget + paying bills on time (don’t worry, we can train you on this)

• Maintain our online programs and make note of any suggestions for improvements + take initiative and add new links + resources into our programs 

• Plan and coordinate annual retreats for the team 

• Organize travel, photoshoots, and details for Alyssa 

• Research + reach out to potential collaborators for podcast interviews, speaking opportunities, publications, and collaborations + drive them to execution 

• Schedule Zoom meetings and ensure all documentation + details are in place 

• Maintain systems to ensure an amazing client facing experience and team experience 

• Attend weekly team meetings + take notes and ensure the team is executing everything

*Although these are the main things this job might encompass other tasks as well

• Respond to students + prospects + customers and get their questions answered 

• Come up with creative ways to repurpose content to fit social media platforms + strategy 

• Customer support: billing issues, pauses/cancellation for our products, troubleshooting, course access, general support & coaching 

• Create student + customer surveys and forms to ensure we are serving our community to its fullest 

• Manage our Instagram, Facebook business page, Alyssa’s Facebook messages, YouTube, podcast + program comments

• Create detailed spreadsheets on status of students and use this to push them to move forward and encourage them to stay on track 

• Strategize on how we could make the customer journey more delightful

• Answer questions that people have (with multiple check ins throughout the day) in the support@workflowqueen.com email and all online customer service avenues 

• Improve retention within our community + identify triggers that encourage community-building behavior from members and reinforce the behavior 

• Content creation: 

  • Weekly newsletter 

  • Social Media Posts for our community 

• Monthly community engagement strategy & plan 

• Scheduling out all community building + customer service emails and messaging, making sure they go out without any errors or discrepancies 

• Create and impose community rules 

• Responsible for all assets of the communities (when something is needed, make sure to remind team members about it)

• Create necessary graphics to support our programs and other community assets 

• Stay up-to-date on relevant topics & keep our audience updated via content creation 

• Keep a list of feedback and FAQs so we know where our offerings need to be updated 

• Taking control of all customer service requests including and not limited to technical issues, cancellation process, questions, concerns, etc. 

• Monitor live chat and maintain it by creating templated responses

*Although these are the main things this job might encompass other tasks as well